Service and compliance reviews for both regulated and non-regulated care and support services
Evidencing compliance against both Regulation and Commissioning arrangements through investigation and the review of service delivery
Governance and Compliance Systems
Working in partnership with clients to establish specialist Quality Assurance Frameworks
Quality compliance, audit and business assurance
CQC Mock Inspections
Development of Quality Assurance Frameworks
Effective and proven track record of delivering Quality Assurance Mock Inspections using the Care Quality Commission inspection framework for Adult Social Care regulated services.
Evidencing that services are Safe, Effective, Caring, Responsive and Well-Led and identification of actions to drive forward and implement service improvements.
Developing Outstanding Services
Collaboration with clients to develop robust, effective quality assurance frameworks which have been proven to:
Evidence positive outcomes and standards
Facilitate change and improvement
Develop a culture of continuous improvement
Service Improvement Plans
Providing bespoke and specialist services and supporting providers to deliver outstanding high-quality services including:
Staff training, mentoring and delivery of 'Outstanding' training and workshop solutions
Development and implementation of 'Outstanding' service development and improvement plans
Engagement with Trustees, Boards, Leadership and Staff teams to develop and implement effective Service Improvement Action Plans
Driving forward service improvements in a consistent, planned and managed approach
Evidencing provider commitment to deliver a high level of quality and business assurance.