Culturally appropriate care (also called 'culturally competent care') is sensitive to people's cultural identity or heritage. It means...

CQC were established as an independent regulator with a clear purpose: to ensure health and care services provide people with safe,...

What plans do you have in place to evidence the continual drive to service improve, to challenge, to advance and deliver the highest...

We all know that the impact of the pandemic crisis is far from over and how much of an exhausting time it has been, and continues to be,...

There is even more of a need for robust quality assurance and compliance systems and processes to be evident throughout the duration of...

We all know that life as we once knew it has changed significantly in many many ways and life since lockdown has posed many challenges,...

It is such a difficult and challenging time across the whole Health and Social Care industry and, on closely monitoring the national...

When I am working with clients on their service improvement plans, the importance of investing in all staff team members runs through the co

Having had years of experience of monitoring the quality, performance and effectiveness of a vast range of both regulated and non-regulated